 | DRAFT Survey Questions |
|
Hey CRs and everyone, I thought it would be good to start a fresh area where we can post some questions that might work for the future survey that we implement. This way, we can create a continued debate about whether these questions work, how many to include, etc. The goal is to have some good questions decided on by the class this Thursday (Feb 12th). Hopefully this area will be a sounding board that represents the survey questions of all the teams (directed to the Knet moodle community), and not just those of the CRs, since the survey will be representing the info needs of the class. Feedback from Knet community members would be fantastic and highly appreciated! Let us know how we're doing... Thanks! Celene |
 | Re: DRAFT Survey Questions |
|
Thanks for getting this one going Celene. I'm going to copy and paste some of the questions that other group members have been knocking around in our emails: - Would you be interested in filling out another survey in the future that has to do with content that'll help the possible creation of an ODBS? - If not a survey, and you're still wanting to help out, is there another way of communicating your thoughts and opinions that you'd prefer? -Have you ever heard about the On Demand Book Service project? (YES/NO/MAYBE)
-Would you be interested in sharing your opinion in a longer online survey?
(YES/NO)
-What do you think would be a way to get the opinions of the people in your community who aren't on-line? -What would be a good way of asking them about the ODBS project?(PAPER SURVEY/TELEPHONE CALL/FOCUS GROUP/TELECONFERENCE) -Which groups do you think this survey misses? -How much do you think other family members like siblings, parents, and grandparent, would like to have more books? -Would they benefit from this project? -What books might they like? We'd be interested not only in hearing feedback on these questions but in gathering suggested questions from other teams as well. |
| Re: DRAFT Survey Questions |
|
Hey everyone, Thanks to those who have started posting possible questions for the survey that the CR team is hoping to put on moodle in the very near future. Please remember that if your team needs some questions answered by knet users then this survey is one of the best options to start getting some of these answered- Please post these curiosities here. Another thing I wanted to mention is that it is pretty likely that this forum might be moved in the next day or so to a more conspicuous area on knet moodle- please keep your eyes peeled for it, and remember that the growth and discussion of draft questions is ongoing. Thank-you! Celene PS- Here are some of my current questions that hopefully aren't too repetitive: 1. Do you like the idea of having an ODBS in your community? 2. Would you like more information on what an ODBS is? 3. What sorts of books are available in your community? 4. Would you be interested in accessing other types of books? 5. Which age group do you think would be most excited to get new books? 6. Do you have any interest in reading books from the early 1900s? 7. Is it difficult for you to access books right now? 8. Are some types of books easier to access than others? 9. If so, which ones? 10. Where do YOU think would be the best spot for an ODBS? 11. Which organization in your community do you think would be most interested in housing an ODBS? 12. Are there members of your community who you think would not like the ODBS? 13. Would you have any interest in creating/writing your own books and then being able to print them up? 14. Would you ever have any interest in more extensively helping an ODBS project in your community? Any thoughts? I am wondering if some of these questions no longer apply... for example, we know from earlier research that communities are pretty interested in an ODBS. We also know that in general it is difficult to access books in northern Ontario communities. Would it therefore be a useless gesture to re-ask similar questions to knet members? I personally think these are necessary intro questions for a survey... |
 | Re: DRAFT Survey Questions |
|
These questions are good and cover a lot! I have a comment to do with the language: do you think we should make it casual sounding or more professional? I think a casual tone would be more approachable. Like "would you be interested in accessing other types of books" might become "do you want to find other kinds of books". What do you think? Does that sound patronizing? |
| Re: DRAFT Survey Questions |
|
I agree, more common terms are probably best. Yes, we want to present ourselves as professional and trustworthy, but we're also trying to build relationships. An overly professional approach may just come off as aloof. People will only help us with this if they want to, so llet's make this as approachable as possible. |
| Re: DRAFT Survey Questions |
|
Language is honestly the main issue on my mind for the survey. Every word will strongly influence the way a question is understood and answered. I agree that simple questions are a good idea, but even to use the word "find" like in "do you want to find other books" might make it sound like they have to undergo a complicated process (to find, to search sounds labor intensive). Maybe "Do you want to get other books?" I really don't think we'll be able to have perfectly constructed statements, but even brief discussions like this are good to minimize the confusion. Thanks for bringing up the issue  |
 | Re: DRAFT Survey Questions |
|
A simple question which may help determine the focus of my hardware research: Would you prefer a printing and bookbinding system in which: - machines do most of the work for you. - simple bookbinding skills need to be learned to do some of the process by hand. Thanks! |
| Re: DRAFT Survey Questions |
|
Hey Marta, We were trying to think about a survey question that would help you in regards to hardware... but we need a bit more info... I assume that a machine that does most of the work itself would produce a lesser quality version than that which would require hand processing? Cheers |
| Re: DRAFT Survey Questions |
|
Yes, in my opinion it would, though both processes operate on the same principle of gluing one side of a stack of pages. The biggest drawback of the machine method is cost (for purchasing the machine and shipping it out) as well as maintenance and repair. A press for hand-binding can be build very easily for less than $20, whereas the machine we have in class costs about $2000, which is pretty crazy when you factor in the per-capita funding structure for First Nations libraries (I think it's something around $1.50 per person). The drawback of the hand binding method is that the gluing will take longer, more like a few hours rather than the 10 minutes demonstrated by Gabe from the Internet Archive. It will also require learning some simple skills, though so will operating the fancy binding machine. With the machine method, I think anyone could bind books under supervision. With the hand-binding method, probably one person would have to be assigned and trained for the job (though it is not difficult to learn). I hope that answers your question, let me know if you need me to clarify anything. |
| Re: DRAFT Survey Questions |
|
I apologize in advance if you've already thought of this one... ...have you considered drawing up schematics on how people could build their own book squashers? It wouldn't have to be anything exravagant. Something along the lines of what you get with Ikea furniture. You already did this, didn't you? If so congratz. |
| Re: DRAFT Survey Questions |
|
haha. Thanks for the faith you have in me Mark! Actually, I haven't thought of this but its a great idea. I shot a video on thursday about making your own book squasher, but a schematic drawing would really help. Thanks for the suggestion. |
| Re: DRAFT Survey Questions |
|
I know where I got the idea that you'd already done this. I read in your Wiki where you listed all of the materials you need to build your own. We've spent a lot of time talking about the benefits of users being able to create their own content. If that's true there must be benefits in creating the physical setup as well. If binding your own books isn't DIY enough, building the binding equipment takes this idea one step further. Now you just need to go back to your garage and build me a hand-crank printer. |
 | Re: DRAFT Survey Questions |
|
Survey Questions... reactions You need to specify who the survey is for. Is this for librarians, casual readers, young readers, adult readers, etc.? Break down your list of questions into smaller scale surveys that address specific types of stakeholders. Let's go line by line. I know this is a first draft, and they aren't in any specific order... so let's try to sort the questions as we go along. Also... we'll need to think about ways to convert some of these into multiple choice. When it's possible, it's easier for survey respondents. You can also use scales to compare answers more easily. Whenever constructing a survey ask yourself, how much time would it take me to complete it? The Questions & Feedback 1. Do you like the idea of having an ODBS in your community? How will you set this question up? What "idea"? What's an ODBS? For this question to make sense to the respondent, they'll need a concrete image in their heads about what an ODBS is and does. What's the vision? Now... what if what they imagine is different from what you imagine? You could try to create a simple scenario prefacing this question, something that captures the basic elements of the ODBS idea. What do you mean by "like"? If it was free I'd like it? If I had to pay I might not like it as much? Think about proxy questions you could ask that will give you answers to questions of like/dislike, but in more specific ways. (How much would you pay for an ODBS, etc...?) 2. Would you like more information on what an ODBS is? This should be one of the last questions in the survey. 3. What sorts of books are available in your community? Who could best address this? Probably the libarians. If you asked yourself what sorts of books are in your community... would you be able to answer? I don't think I could. What's my community? My family? My school? This question is too general if it's addressing a casual reader. If you asked me what sorts of books I read... you're more likely to get some better data from me. Same probably goes if you asked me what my family read, or what my class read... 4. Would you be interested in accessing other types of books? Types of books is too general. Books on tape? Books on the Internet? Try proxies: Have you ever downloaded books from the Internet? Would you download books from the Internet? How you ever bought books from the Internet, etc.? 5. Which age group do you think would be most excited to get new books? Who is this question addressing? Sounds like librarians would best be able to address this. Other relevant questions could be... What are the biggest age groups that your library serves? What are some of the special interest groups your library serves? 6. Do you have any interest in reading books from the early 1900s? Yes. This is a good Digital Contents question. Maybe set it up with a scenario like: A lot of free content on the Internet is old. Are you interested in reading... You could use this question to lead into questions about archival materials (Hudson's Bay, old Treaty documents, INAC/DIAND stuff...) 7. Is it difficult for you to access books right now? Yes/No questions give the respondent an easy way out. Try to rephrase this so the respondent feels "compelled" to give more details. 8. Are some types of books easier to access than others? 9. If so, which ones? Yes. Alternatively you could ask: Which books are hard to find, etc. 10. Where do YOU think would be the best spot for an ODBS? Like question 1, this will need to be contextualized in a scenario. What's an ODBS? How big is an ODBS? How much space might an ODBS take? Is it potentially dangerous? 11. Which organization in your community do you think would be most interested in housing an ODBS? Who is this addressing? A librarian or community resource person could probably help you. I'm not sure a casual reader would... 12. Are there members of your community who you think would not like the ODBS? Try rephrasing this. What's potentially threatening about an ODBS? Use proxy questions... e.g., would you use the ODBS if you had to pay a small fee for it? Would you use the ODBS to document elder's teachings in your community... 13. Would you have any interest in creating/writing your own books and then being able to print them up? Yes. More questions about self-publishing could be useful. 14. Would you ever have any interest in more extensively helping an ODBS project in your community? Too vague. Try proxies: Would you volunteer in helping set up an ODBS in your community? Would you donate? Would you like your library or community to buy an ODBS if it cost under 20,000, over 20,000, under 10,000, etc. Would you use the ODBS if it cost 10.00 to print a book, 5 dollars, 1 dollar, etc. Keep on trucking. |
 | Survey Questions from Systems |
|
Some question that the Systems team have been interested in finding out, that does not seem to be available in existing sources: CR team and others, please feel free to veto/merge any of the below, as these are only ideas that came up during brain storms, and we have not assessed these in the light of appropriateness or effectiveness. (Systems team, if you have other questions, please reply to this post!) We are primarily interested in knowing the information seeking behaviour, and what kind of 'sense making' process do active online users go through in these First Nations (FN) communities. Most of these are open-ended questions with short answers. 1. What are the top five websites that you frequent on a regular basis? For what purpose (socializing, news, etc.)? 2. How has (or how does) your online activities influence you in your real life in terms of: a. community involvement b. family and friends c. employment opportunities d. education or training 3.Do you know anyone that doesn't have access to the internet, but have expressed an interest or a need to gain access? 4. What new services (or improvements to existing services) would you suggest to KNET? What have you wished was possible to accomplish online? Be creative! |
 | Re: Survey Questions from Systems |
|
I was wondering if we should ask any interface type questions, such as questions about how easy it is for people to find what they're looking for on KNET, for example, and what improvements they would suggest. |
 | Re: Survey Questions from Systems |
|
If you guys want to see what websites are popular, check out the personal homepages and see what people are linking to. |
| Re: Survey Questions from Systems |
|
Hi Fiona, I've looked into that. Mostly personal pages on myKnet link to KNET (which seems to be an automatic link in their templates), or to each other. We were hoping to see the kinds of other sites (outside of KNET) that they frequent, to get a glimpse of the kind of online environments in which they most active access (either as lurkers or participants). It may give us insight to the question that Sally is interested in finding out, with regards to interface design. Granted, there are over 30 thousand personal webpages, and I have only done random samples here and there. =) |
| Re: Survey Questions from Systems |
|
Here is one site I found earlier that I posted. I don't know if you already looked at it. I agree the vast majority of links are to other k-net pages. On YouTube I noticed that some of the videos of drumming circles came from Thunder Bay area. This would probably be a good question for the survey, to just ask people what websites they frequent. |
| Re: Survey Questions from Systems |
|
I've gone into the Feedback section with the intention of actually posting our questions... I don't see how to start a new survey without erasing the stuff you've already done. If you're going to run a mini-demo of this function on Thursday I'll wait 'til then to put one up. |
| Re: Survey Questions from Systems |
|
Mark, it's quite easy! When you turn editing on (top right corner button), there are some pull-down menus, right next to the existing survey. "Add Resources" and "Add Activity". Feedback is under "Add Activity". It should then take you to a page where you set up the basics (title, summary, etc.) of a survey! |
| Re: Survey Questions from Systems |
|
Bah, it was there all along... I just have to learn to use the scroll wheel on my mouse. |
| Re: DRAFT Survey Questions |
|
Can we ask how important getting books/ODBS is on a scale of 1-10? If we consistently get high scores, that's a good sign, if they're low we should find out now. I know the KO chiefs @ the KORI meeting have identified a desire to create a book culture, but we still don't know why or how urgent this desire is. I think we should ask about this on the survey. Also, a question about self publishing would be good. |
| Re: DRAFT Survey Questions |
|
Self-publishing came up an awful lot, especially after our teleconfernce with Kitty & Danica. We've worked it into the options of a few questions. We have at least one question specifically about what things people would like to self-publish. We have a question now about whether or not people would like to self-publish or not. It's a yes/no, not a scale but maybe that could be changed. |
 | Re: DRAFT Survey Questions |
|
There are lots of good suggestions on this forum and in the mock survey so far. Be sure to ask what community the respondent lives in, and some basic demographic info, like age, family size etc. We should provide a field to enter contact information so that we can follow up to clarify some responses. Margaret's post of Feb. 13 is really good for bringing the focus to a needs assessment in the context of the ODBS project when formulating the questions. I would suggest first providing a straightforward explanation of what the ODBS is and a link to the meeting place on K-Net. This would serve the dual purpose of promoting the project and providing the respondent with a standard basis for evaluation and reflection on their needs. Then, frame the questions in two or three categories, and limit the number of question to just one or two in each. Open-ended questions would be better than defined or yes/no responses, especially for small numbers of respondents. The categories that seem the most central to the project are: Content: What material would you like to have access to that isn't currently available in your community? What subjects areas are most useful to you? Formats: What format(s) for material would be the most useful for you? Possible formats are printed books, electronic copies of books, digital video and audio files and web pages. Location: Where do you live? What is a good place for you to have access to materials? What types of resources are already available at this location? I appreciate all the work that has gone into creating the mock survey complete with response fields, however I think that fewer questions with the opportunity to give full responses is a better approach for the first survey. We may want to plan to conduct another survey later, with more specific questions based on the responses to the first one. |
| Re: DRAFT Survey Questions |
|
Survey Feedback: Survey Structure It's important to think about survey structure. As you develop your questions, you'll notice that some questions stick together. They address different aspects of the same subject or follow a logical chain (e.g., have you downloaded books + if not, would you download books, etc). At the very least, we know we have questions about systems, contents, community needs/practices, and outreach. These questions are actually about something that's interconnected, something we're calling an ODBS. Whether we separate these questions or clump certain ones together depends on what we think makes sense to the survey respondent. But we have to make sure our questions hang together well. If the ODBS was an elephant we'd need to find ways to convey different parts of the elephant, (e.g., tusks, trunk, swishy tail, huge appetite, leaves a mess, etc.). We'd have to arrange our questions about each of these parts to help us discover what people thought of that elephant as a whole, without getting them confused between elephants and whales or whatever. Structure can be tricky. If you were to answer a survey about something labeled ODBS. What would you need to know first, second, and third to understand later questions? You can stage clumps or logical chains of questions with a scenario. A scenario is a little story that helps the survey respondent visualize or imagine the situations(s) where your questions apply. Scenarios could include: Borrowing books from the library Managing collections for a small FN library Downloading a book from the Internet Reading a book (off the computer, from a paperbound copy, etc.) Searching for information resources online Buying a book Check out "use case" and "use case scenarios" to get another sense of how this is done in systems development: http://en.wikipedia.org/wiki/Use_case. Don't get bogged down in the technical vocabulary or "functional requirements" speak of "use case scenarios". Humans ask questions and tell stories about scenarios all the time, in everyday life... so try to think about your survey that way. It should feel naturalistic. |
| Re: DRAFT Survey Questions |
|
hi guys! great work with the survey questions. i think it's a great idea to add a few examples to question #5 of the survey, which asks about pre-1920s content. i think some might say no rather quickly without some guidance. also... might there be a question or two that asks about more specific genres, for example children's books, cookbooks, teen fiction, etc... perhaps asking - if they would be willing to pay a little more for copyrighted materials if the books were more current? Trisha |
| Re: DRAFT Survey Questions |
|
We ended up cutting the 1920's question altogether. An entire question devoted to pre-1920's stuff makes it seem likes that all we'll be able to deliver. As much as I'm sure teenagers dig Charles Dickens it would be a shame to give them the impression that's all the ODBS was for. We have added some options for choosing specific types of books we've heard people ask about. Kid's book and cookbooks seem to come up a lot. We also keep hearing about community newsletters, comics & graphic novels and printing school textbooks. |
| Re: DRAFT Survey Questions |
|
Maybe you could ask if they are interested in creative commons material and then provide examples of things like graphic novels that have been released w/this kind of licensing? NOt an urgent question if you already have too much on your plate... |