by Margaret Lam - Tuesday, 10 March 2009, 04:01 PM
The forum-format doesn't seem to be the best format to present the Q&A information, although it is a good way to encourage people to submit questions. I would suggest that we designate one of the Topics (one of the middle blocks on the front page) as the FAQ, with each question outlined, which all link to a separate html page with anchor points. What do you think? Is there more Q&A content that your group has developed that we could use?
If you view the meeting place as a guest (log out completely), you will see that the design is actually quite clean at this point, and the information would not get lost even if I placed it below the existing content.
Just an idea!
P.S. I've also just modified the permissions the social and Q&A forums, so that any guest or authenticated users can add on there... didn't realize they were restricted. Oops.
I think an FAQ would be an excellent idea. A lot of what we've written is very high-level and abstract which is something Prof Caidi mentioned she found problematic in an email. An FAQ could give straight up and practical answers to common questions like "how much does this cost?" "what can we use odbs for?" etc.
I think links to a page w/anchors is a good idea. we could also add a link to Q&A if someone has a question that isn't included in the FAQ.